O3 Solutions partnered with a chemical Owner / Operating facility on a megaproject to improve their project, maintenance and turnaround processes.

The Challenge: Manual RFI Management

RFIs were being managed using email chains and Excel spreadsheets. This would typically take several emails over multiple days to resolve with no clear indication of who was responsible.

The Solution: O3’s RFI Tool

O3’s RFI tool allows users to quickly create and attach all documentation needed to support the information request. RFI status and user assignment can ensure users are called to action and help identify bottlenecks throughout the RFI lifecycle. Designated fields for the owner and engineering company to respond allows users to see recommendations and resolutions easily and clearly. No more scrolling through never-ending email chains.

Results: Reduced Time to Process RFIs, Some in Less Than 1 Day

A longer period between RFI creation and resolution typically results in money lost for owners and leaves contractors without clear direction. The move to a digital platform makes responding to RFIs a breeze for engineering firms and ensures all supporting documentation is included in the RFI. All parties should be highly invested in making sure RFIs are resolved as quickly as possible.

According to one project team member: 

“I’ve noticed significant improvements in workflow and resolution time since transitioning RFIs to O3.” 

To learn more about how O3 can enhance your projects, schedule your personalized demo today.