Areas of Responsibility
- Deliver O3 implementations on schedule and within budget.
- Manage a workload of multiple projects at one time. Ability to manage projects across global time zones.
- Oversee all aspects of client implementations, including configuration and training.
- Responsible for timely project completion, issue identification/resolution, and customer delivery.
- Ensure clients clearly understand the status of the project throughout all phases; including schedule with associated milestones, completed tasks, pending deliverables, and outstanding items.
- Coordinate internal and external resources to ensure client and company objectives are met.
- Create and execute project work plans and revise them when appropriate.
- Summarize progress for each project and share with O3 leadership.
- Effectively apply our methodology and enforce project standards.
- Facilitate internal team and customer meetings effectively.
- Suggest an improvement to internal processes along with possible solutions to be more efficient.
- Comply with and help to enforce standard policies and procedures.
- Effectively interface with other departments for billing and contractual obligations.
Skills
- Fluent in Spanish
- Strong project management skills with excellent customer service skills
- Strong analytical and problem-solving skills
- Familiarity with project management tools and methodologies
- Strong verbal and written communication skills
- Must display great attention to detail
- Comfortable making presentations and facilitating meetings
- Industrial Construction experience preferred, knowledge of Advanced Work Packaging methodology a plus
Knowledge & Experience
- Minimum of 3 years of project management or customer-facing implementation experience
- MS Office skills (Excel, Word, PowerPoint, Visio)
- Bachelor’s degree in business or related field
- Ability to prioritize and organize effectively
- Ability to work on multiple projects simultaneously
- Ability to work both independently and with others
- Ability to travel up to 20% (Customer Kick-Offs, vital onsite meetings, etc.)
- Ability to operate in a fast-moving, team-oriented, collaborative environment with tight deadlines
- Ability to work flexible hours to support overseas projects, as needed
Additional Information
O3 provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need. We genuinely care for our employees, reflected in our benefits and great benefits. Here are some of our benefits:
- Unlimited PTO
- Medical, Dental, & Vision Insurance
- Voluntary Life/AD&D
- Long term disability
- Sabbatical
- Maternity Leave
- Nine (9) Company holidays
- 401(k)
- Remote First Company Approach